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Terms and Conditions - Zoot Educational Furniture
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Zoot Educational Furniture is a trading name of Zoot Office Furniture Brokers Limited. 

Zoot Office Furniture Brokers and its affiliates provide access to the zooteducationalfurniture.co.uk website (the "website") and sell our products to you subject to the conditions set out on this page.

Please read these conditions carefully before using the Zoot Educational Furniture website. By using the Zoot Educational Furniture website, you signify your agreement to be bound by these conditions.

In addition, when you use any future Zoot Office Furniture Brokers service, you will also be subject to the guidelines and conditions applicable to that service.

Conditions Relating to Your Use of the website.

1. Your Account

If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering.

Zoot Educational Furniture reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

2. Privacy and Cookie Policy

Please review our Privacy Policy, which also governs your visit to Zoot Educational Furniture, to understand our practices. 

3. Access to Zoot Educational Furniture

We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

4. Licence for website access

Zoot Educational Furniture grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Zoot Educational Furniture. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Zoot Educational Furniture and its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilising Zoot Office Furniture Brokers's or its affiliates' names or trademarks without the express written consent of Zoot Educational Furniture. Any unauthorised use terminates the permission or license granted by Zoot Educational Furniture.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Welcome page of Zoot Educational Furniture as long as the link does not portray Zoot Educational Furniture, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Zoot Educational Furniture logo or other proprietary graphic or trademark as part of the link without our express written consent.

5. Your conduct

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.

You understand that you, and not Zoot Educational Furniture, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.

You must not use the website for any of the following:

  • for fraudulent purposes, or in connection with a criminal offence or other unlawful activity

  • to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam"

  • to cause annoyance, inconvenience or needless anxiety

6. Reviews, comments, communications and other content

Users of this website may submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content.

If you do submit material, and unless we indicate otherwise, you

(a) grant Zoot Educational Furniture and its affiliates a non-exclusive, royalty-free and fully sub licensable rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media; and

(b) Zoot Educational Furniture and its affiliates and sub licensees the right to use the name that you submit in connection with such content, if they choose.

You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material. You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to Zoot Educational Furniture, including the execution of deeds and documents, at the request of Zoot Educational Furniture.

You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is submitted to Zoot Educational Furniture: (i) the content and material is accurate; (ii) use of the content and material you supply does not breach any applicable Zoot Educational Furniture policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify Zoot Educational Furniture and its affiliates for all claims brought by a third party against Zoot Educational Furniture or its affiliates arising out of or in connection with a breach of any of these warranties.

7. Database rights

You may not systematically extract and/or re-utilise parts of the contents of the website without Zoot Educational Furniture's express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without Zoot Educational Furniture’s express written consent. You also may not create and/or publish your own database that features substantial (eg our prices and product listings) parts of this website without Zoot Educational Furniture’s express written consent.

8. Copyright claims

Zoot Educational Furniture and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please email info@zooteducationalfurniture.co.uk. 

9. Trademarks

Zoot Educational Furniture and Zoot Office Furniture Brokers and other marks indicated on our website are trademarks of Zoot Office Furniture Brokers Ltd, Zoot Educational Furniture  or its subsidiaries (collectively "Zoot"), in the European Union and/or other jurisdictions. Zoot’s graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of Zoot. Zoot’s trademarks and trade dress may not be used in connection with any product or service that is not Zoot's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Zoot. All other trademarks not owned by Zoot that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Zoot.

Conditions Relating to the Sale of Products to You

This section deals with conditions relating to the sale of products by Zoot Educational Furniture to you.

10. Our contract

All orders are subject to acceptance by Zoot. 

Your order represents an offer to us to purchase a product. You will receive an acknowledgement (and dependent on transaction an invoice/ receipt) from us for your order. Please note that this does not mean your order has been accepted.

That acceptance will be complete at the time we send a confirmation e-mail to you of the estimated dispatch/ delivery date. Any products on the same order where we have not confirmed the dispatch/ delivery date in a confirmation e-mail/ do not form part of that contract.

The contract will be on these terms to the exclusion of other terms including any terms and conditions which you purport to apply with any purchase order, confirmation of order, specification or any other document.

Any variation of these terms and any representation about the products will have no effect unless expressly agreed in writing and signed by a company director.

Quotations are valid for 30 days from the date of issue and are subject to the these terms. 

11. Specifications

When you place an order to purchase a product from Zoot Educational Furniture, you are responsible to Zoot for ensuring the accuracy of the terms of any order (including any applicable specification) submitted by you and for giving Zoot necessary information relating to the goods within a sufficient time to perform the contract in accordance with its terms.

All weights, dimensions and specifications are as given to Zoot Educational Furniture by the original manufacturer of the goods and no warranty express or implied is made on the part of Zoot Educational Furniture as to the accuracy of the information and no liability shall be incurred by Zoot for any inaccuracy, omission or error.

All deliveries are to ground floor level and tailgate only. We can arrange for items to be placed and/ or assembled at at an additional cost. Please contact us for a quotation.

Dependent on items and quantity ordered delivery may be fully/ part assembled or flat pack for simple self assembly. Under no circumstances are Zoot or its associates responsible for the erection or siting of flat pack or part assembled furniture. 

Please note that where deliveries are refused or aborted this may result in a further carriage/ storage charge.

It is your responsibility to ensure that items you are ordering will fit through your doors and that you have adequate access into your building.

Zoot will not be responsible for rectification/ replacements for any rejected items where customers have not requested colour swatches prior to ordering to confirm their exact colour match, nor where customers have not made clear their colour requirements.

The majority of our products are made specifically to your requirements and we therefore cannot accept cancellations or amendments except with our written consent and on our terms, which will indemnify Zoot against loss. Goods accepted for return will incur up to a 100% re-stocking fee plus an appropriate carriage fee where applicable.

12. Returns

Please review our Returns Policy, which applies to products purchased from us. 

13. Pricing and availability

We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that delivery estimates are just that. They are not guaranteed delivery times and should not be relied upon as such. As we process your order, we will inform you by e-mail if any products you order turn out to be unavailable.

Despite our efforts, a small number of the products on our website may be mis-priced. Rest assured, however, that we verify prices as part of our dispatch procedures. If a product's correct price is lower than our stated price, we charge the lower amount and send you the product. If a product's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before dispatch or cancel your order and notify you of such cancellation.

Prices stated on the website are for payment with order. For Bank Transfer, BACs and Purchase Orders we will forward a proforma invoice on receipt of your order for payment by immediate return. Payment is expected as per the invoice date otherwise charges will apply as per our invoice, your order may be delayed and storage charges may be incurred.

For orders received via methods other than the website payment must be made prior to dispatch unless you have a credit account with us. 

We accept payment via visa, master card, Pay-Pal (no account needed), cheque or BACS/ bank transfer. Bank details are available on request.

Credit card and Pay Pal transactions are currently free of charge, however, please note that Zoot reserve the right to charge a transaction fee of up to 4%.

Prices quoted on the website are exclusive of VAT. VAT is added at the checkout.

Please see individual product descriptions regarding delivery charges. Delivery charges are added at the checkout.

14. Failure to pay

If you fail to make any payment required by the contract on the due date or has purported to make payment but the means of payment is dishonoured or otherwise fails then without prejudice to any other right or remedy available to Zoot Educational Furniture we shall be entitled to;

  • cancel the contract or suspend any further deliveries to you

  • immediately appropriate any payment made by you to such of the order as we think fit

  • charge you a weekly administration/ late payment/ interest fee (both before and after any judgement) on the amount unpaid at the rate specified on your invoice, from time to time, until payment in full is made in full (a part of a week is treated as a full week for the purposes of calculating fees and interest)

  • immediately enter or re-enter your premises or any part thereof either in person or by persons instructed on behalf of Zoot Educational Furniture together with any such equipment plant or machinery necessary to recover our products. You hereby grant an irrevocable licence to enter your premises or parts thereof to Zoot Educational Furniture and its affiliates for the purposes of the enforcement of the provisions of this contract. Such licence may be exercised without reasonable notice where Zoot Educational Furniture deems it necessary for the recovery of its’ products.

  • charge you bank charges and transport storage and other necessary expenses at the aforementioned rate and on the same terms as above as a result of any dishonoured or invalid attempt to pay us.

15. Risk and property

Risk of damage to or loss of the products shall pass to you at the time of delivery or if you wrongfully fail to take delivery of the products the time when we have tendered the delivery of the products.

Notwithstanding delivery and the passing of risk in the products or any other provision of these conditions the property of the products shall not pass to you until Zoot Educational Furniture have received in cash or cleared funds in full the price of the products and any additional sums due in respect of the contract as herein before provided within these conditions and all other products agreed to be sold by us to you for which payment is then due.

Until such time as the property in the products passes to you, you shall hold the products as our fiduciary agent and bailee and shall keep the products separate from those of your own and properly stored protected insured and identified as our property but you shall be entitled to use the products in the ordinary course of your business.

You undertake to notify your own insurers of our interest in the products and to keep us indemnified in respect of any and all losses or damage to the products.

Conditions Relating to Both Your Use of Zooteducationalfurniture.co.uk and Sales to You

16. Children

Zoot Educational Furniture does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use Zoot Educational Furniture only with the involvement of a parent or guardian.

17. Other businesses

We provide links to the websites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant or endorse the offerings of any of these businesses or individuals, or the content of their websites. Zoot Educational Furniture does not assume any responsibility or liability for the actions, products, and content of any of these and any other third-parties. You should carefully review their privacy statements and other conditions of use.

18. Electronic communications

When you visit Zoot Educational Furniture or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

Correspondence will be deemed to have been received as soon as it is posted on our website, 24 hours after sending an e-mail or 3 days after the post date of a letter when we can prove the e-mail was sent to the address specified by you and that a letter was correctly addressed, stamped and posted. 

In order to execute a successful transaction it is in your interest to read, thoroughly check all details, follow instructions and respond to the communications sent. You agree that Zoot will not be held liable for resultant delays, further storage/ carriage charges, late payment fees/ interest or any other charge or claim resulting in your failure to respond to communications sent.

19. Losses

Zoot Educational Furniture will not be responsible for any losses you suffer as a result of us breaching these conditions if the losses were reasonably foreseeable to both you and us when you commenced using the website, or a contract for the sale of goods by us to you was formed. We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website or when a contract for the sale of goods by us to you was formed. Zoot Educational Furniture does not limit in any way our liability by law for death or personal injury caused from our negligence or breach of duty or caused by our gross negligence or wilful misconduct.

20. Alteration of Service or Amendments to the Condition

We reserve the right to make changes to our website, policies, and these Terms & Conditions at any time. You will be subject to the policies and Terms & Conditions in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

In the event of any dispute or claim our terms and conditions are governed by English law and shall be subject to the exclusive jurisdiction of the courts of England and Wales.

21. Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

22. Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.


23. Complaints

Definition of a Complaint

A complaint is any expression of dissatisfaction, whether justified or not, about any aspect of Zoot Educational Furniture. A complaint can be received verbally, by phone, by email or in writing.

Zoot Educational Furniture views complaints as an opportunity to learn and improve for the future, as well as a chance to put things right for the person [or organisation] that has made the complaint.

We aim to offer a high level of service and supply goods and products from long standing bonefide manufacturers. Should you need to make a complaint about any aspect of a service or product you receive from Zoot please e-mail  your concern in the first instance where it will be dealt with as high priority. We aim to respond to complaints as soon as they are received.

Our policy is: 

• To provide a fair complaints procedure which is clear and easy to use for anyone wishing to make a complaint 
• To publicise the existence of our complaints procedure so that people know how to contact us to make a complaint
• To make sure everyone at Zoot knows what to do if a complaint is 
received
• To make sure all complaints are investigated fairly and in a timely way
• To make sure that complaints are, wherever possible, resolved and that relationships 
are repaired
• To gather information which helps us to improve what we do
Confidentiality
All complaint information will be handled sensitively, telling only those who need to know and following any relevant data protection requirements.

All businesses selling goods and services online to consumers in the EU must supply a link to the EU Online Dispute Resolution Platform who may be able to help in the event we are unable to resolve your complaint.

24. Our details

Zoot Educational Furniture is the trading name for Zoot Office Furniture Brokers Ltd.

This website is owned and operated by Zoot Office Furniture Brokers Ltd, registered address 86 Shirehampton Road, Stoke Bishop, Bristol, BS9 2DR.  


        
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